Why is a first visit at Padstow Dental one hour long?

What happens in a comprehensive new patient examination, and what it costs.

Dr Bill Kalis — Saturday 14 November 2026

A first visit at Padstow Dental is one hour because a proper examination and a proper conversation both take time. It costs $245 and includes X-rays. Treatment usually does not start that day, so you can see the whole picture and the costs before deciding anything.

I am Dr Bill Kalis, principal dentist at Padstow Dental in Padstow, Sydney. Here is what the hour is for.

What happens in the hour?

1. We listen. What brought you in, what worries you, and what you want from your teeth

2. We review your history. Your medical history, medications and past dental experiences

3. We examine. Teeth, existing dental work, gums, bite and the soft tissues of the mouth

4. We take records. X-rays, and photographs where they help

5. We explain. What we found, shown on screen, in plain language

6. We plan. Your options, the order of treatment and the expected costs

Why not just a quick check-up?

A short check can miss the reasons behind a problem. Understanding why a tooth broke, or why fillings keep failing, changes what we recommend. An hour also gives you time to ask questions without feeling rushed.

Will treatment start at the first visit?

Usually not. The first visit is for assessment and planning. If you are in pain, tell us when you book so we can plan for that.

What does it cost?

The comprehensive new patient examination is $245, including X-rays and the one-hour consultation. If a 3D scan is needed, for example for implants or wisdom teeth, it is $175. You can claim on the spot through HICAPS if you have extras cover.

Fees are a guide only. Treatment costs are confirmed after your consultation.

Is there a different first visit for a check-up and clean?

Yes. If you have no complex concerns, our front office team may suggest a one-hour new patient hygiene visit with one of our oral health therapists instead. It costs $395 and includes X-rays and a Guided Biofilm Therapy clean. Our team will help you choose when you call.

What should I bring?

• A list of your medications

• Your health fund card

• Any recent X-rays or a treatment plan from another dentist

• Your questions

What if I am nervous?

Tell us when you book. The first visit involves no treatment, and we go at your pace. If anxiety is a barrier to treatment later, we can discuss options including IV sedation.

Common questions about the first visit

Do I get a written plan?

Yes. For anything beyond simple treatment, you receive a written outline of each visit and its cost.

Do I have to go ahead with treatment?

No. The plan is yours to consider, and a second opinion is always reasonable.

Can I book for my family?

Yes. We see patients of all ages. Under-18s need a parent or guardian with them.

Is there parking?

Yes, and we are a one-minute walk from Padstow Station.

Book your first visit

Call 02 9773 4775 or read more about your first visit.

Written by Dr Bill Kalis, Principal Dentist at Padstow Dental. BDS (Hons), University of Sydney, 1994. Graduate Certificate in Clinical Dentistry, University of Adelaide, 2007. Past State and Federal President of the Australian Society of Implant Dentistry. Dr Kalis is a general dentist with a focus on implant, surgical and IV sedation dentistry.